Essential Hydration Tech Privacy Policy
Last updated: 11/05/2025
This Privacy Policy describes how Essential Hydration Tech (the “Site,” “we,” “us,” or “our”) collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from essentialhydrationtech.com (the “Site”) or otherwise communicate with us (collectively, the “Services”).
For the purposes of this Privacy Policy, “you” and “your” means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected.
Please read this Privacy Policy carefully. By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described here. If you do not agree, please do not use or access any of the Services.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the “Last updated” date, and take any other steps required by applicable law.
How We Collect and Use Your Personal Information
To provide the Services, we collect and have collected over the past 12 months personal information about you from a variety of sources. The information we collect and use varies depending on how you interact with us.
We use the information we collect to communicate with you, provide the Services, comply with any applicable legal obligations, enforce any applicable terms of service, and to protect or defend the Services, our rights, and the rights of our users or others.
1. Information We Collect Directly from You
Information that you directly submit to us through our Services may include:
- Basic Contact Details: Your name, address, phone number, and email.
- Order Information: Your name, billing address, shipping address, payment confirmation, email address, and phone number.
- Account Information: Your username, password, and security questions.
- Shopping Information: The items you view, put in your cart, or add to your wishlist.
- Customer Support Information: Any details you choose to include in communications with us.
You may elect not to provide some of this information, but doing so may prevent you from using or accessing certain features.
2. Information We Collect through Cookies
We automatically collect certain information about your interaction with the Services (“Usage Data”). We use cookies, pixels, and similar technologies (collectively, “Cookies”) to do this. Usage Data may include:
- Device and browser information.
- Information about your network connection and your IP address.
- Other information regarding your interaction with the Services.
3. Information We Obtain from Third Parties
We may obtain information about you from third parties, including vendors and service providers who may collect information on our behalf, such as:
- Companies who support our Site and Services, such as Shopify.
- Our payment processors, who collect payment information (e.g., bank account, credit or debit card information, billing address) to fulfill your orders and perform our contract with you.
- When you visit our Site or interact with our Services or advertisements, we or third parties we work with may automatically collect certain information using online tracking technologies.
Any information we obtain from third parties will be treated in accordance with this Privacy Policy. We are not responsible or liable for the accuracy of the information provided to us by third parties or for any third party’s policies or practices.
How We Use Your Personal Information
| Purpose | Description |
| Providing Products and Services | To process payments, fulfill orders, send notifications, manage your account, arrange shipping, and facilitate returns/exchanges. |
| Marketing and Advertising | To send promotional communications by email, text message, or postal mail, and to better tailor the Services and advertising on our Site and other websites. |
| Security and Fraud Prevention | To detect, investigate, or take action regarding possible fraudulent, illegal, or malicious activity. |
| Communicating with You | To provide customer support and improve our Services. |
How We Disclose Personal Information
In certain circumstances, we may disclose your personal information to third parties for legitimate purposes. These circumstances may include:
- With vendors or other third parties who perform services on our behalf (e.g., IT management, payment processing, data analytics, customer support, shipping).
- With business and marketing partners, including Shopify, to provide services and advertise to you. For example, we use Shopify to support personalized advertising with third-party services.
- When you direct, request us, or otherwise consent to our disclosure, such as to ship you products or through your use of social media widgets.
- With our affiliates or otherwise within our corporate group.
- In connection with a business transaction (such as a merger or bankruptcy), to comply with any applicable legal obligations (including responding to subpoenas), and to protect or defend our rights.
Categories Disclosed (Past 12 Months)
We have, in the past 12 months, disclosed the following categories of personal information for the purposes set out above:
| Category of Personal Information | Categories of Recipients |
| Identifiers (contact, order, and account information) | Vendors/Service Providers, Business/Marketing Partners, Affiliates |
| Commercial Information (order, shopping, and customer support information) | Vendors/Service Providers, Business/Marketing Partners, Affiliates |
| Internet or other similar network activity (Usage Data) | Vendors/Service Providers, Business/Marketing Partners, Affiliates |
We do not use or disclose sensitive personal information for the purposes of inferring characteristics about you.
“Selling” and “Sharing” Personal Information
We have “sold” and “shared” (as those terms are defined in applicable law) personal information over the preceding 12 months for the purpose of engaging in advertising and marketing activities, as follows:
| Category of Personal Information | Categories of Recipients |
| Identifiers | Business and marketing partners |
| Commercial information | Business and marketing partners |
| Internet or other similar network activity | Business and marketing partners |
Other Important Information
User Generated Content
If you choose to submit product reviews or other user-generated content to any public area of the Services, this content will be public and accessible by anyone. We are not responsible for the privacy or security of any information that you make publicly available.
Third Party Websites and Links
Our Site may provide links to websites or other online platforms operated by third parties. We do not guarantee and are not responsible for the privacy or security policies of these sites.
Children’s Data
The Services are not intended to be used by children, and we do not knowingly collect any personal information about children. If you are the parent or guardian of a child who has provided us with their personal information, please contact us immediately to request that it be deleted.
Security and Retention of Your Information
Please be aware that no security measures are perfect or impenetrable, and we cannot guarantee “perfect security.” Any information you send to us may not be secure while in transit. We recommend that you do not use unsecure channels to communicate sensitive or confidential information to us.